Privacy Policy

At NextGen Nest, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store or use our services. By engaging with NextGen Nest, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. We may collect personal information, including but not limited to your name, phone number, email address, and payment details when you make a purchase or interact with us.
1.2. Non-personal information, such as browsing behavior and store visit frequency, may be collected to improve our services.
1.3. If you subscribe to our newsletters or promotional offers, we collect your contact details for marketing purposes.

2. How We Use Your Information

2.1. To process transactions and provide customer support.
2.2. To improve our products, services, and overall customer experience.
2.3. To send promotional offers, newsletters, and updates if you have opted in.
2.4. To comply with legal obligations and protect against fraudulent activities.

3. How We Protect Your Information

3.1. We implement security measures to safeguard your personal data from unauthorized access or disclosure.
3.2. Your payment information is securely processed, and we do not store sensitive financial details.
3.3. Employees handling personal data are trained to ensure confidentiality and compliance with this policy.

4. Sharing of Information

4.1. We do not sell, rent, or trade your personal information to third parties.
4.2. Information may be shared with trusted service providers who assist in order fulfillment, payment processing, and marketing, strictly for operational purposes.
4.3. We may disclose personal information if required by law or to protect our rights and customers.

5. Your Rights and Choices

5.1. You have the right to access, update, or request deletion of your personal information by contacting us.
5.2. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
5.3. Customers may request information on data collected and stored about them.

6. Cookies and Tracking Technologies

6.1. Our website and digital platforms may use cookies and similar tracking technologies to enhance user experience.
6.2. You may adjust your browser settings to decline cookies, but this may affect certain functionalities.

7. Children’s Privacy

7.1. We do not knowingly collect personal information from children under 13 without parental consent.
7.2. Parents or guardians may contact us to request removal of any child’s information.

8. Changes to This Policy

8.1. We reserve the right to update this Privacy Policy as necessary. Changes will be posted on our website and in-store.
8.2. Continued use of our services after modifications indicates acceptance of the updated policy.

Thank you for trusting NextGen Nest with your information.